It was only a small article in “The Advertiser” (Tues, 19th July, 2011), but it caught my eye.
A survey in the United Kingdom found that most of us lose patience after just 2.5 minutes. At that point of 150 seconds, 60% of us began to show obvious signs of annoyance such as muttering and shifting around, and at 5 minutes, half of the 3,000 adults questioned walked away from a queue such as in the Post Office, waiting for a train, or trying to get into a bar because they felt the anger mounting.
Interestingly, one in three rant at strangers if they are made to wait. And 1 in 6 adults admitted to having a row with a shop assistant.
The triggers that get our dander up include the following: […]